When you hear the words "Cost Variance," "Schedule Variance," and "Performance Variance," do you immediately jump to the conclusion that the variance is negative and the project is somehow not ...
Industrial espionage has long been a proverbial thorn in the side of commercial businesses. While most people with only a limited knowledge of espionage may merely view industrial espionage as ...
Does your organization have a service catalog in place, but struggle with low customer satisfaction or lack of user adoption? Is your organization hearing from customers, "I requested something...
As a cost analyst, one of the biggest hurdles to overcome is the lack of data available and minimal amount of documentation provided. How can a cost analyst estimate the cost of a project or sy...
In honor of St. Patrick - I want to discuss the topic of luck - more specifically, luck in the Service Management world. According to Merriam Webster, luck is defined as "the things that happen...
Watch on Demand - Mercedes Alvarez-Arancedo of California State University, East Bay (CSUEB), with Richard Pilgrim and Jason Rosenfeld of Cask, LLC hosted an information session with itSMF USA ...
Spending on our nation's defense is often a target for budget cuts, and this year's Federal Budget process is no exception. The Department of Defense (DoD) budget is discretionary, which is to ...
Cask sponsored the Fifth Annual USMC IT Day heldat The Clubs at Quantico on Wednesday, April 16th. The event focused on "Information Technology in a Distributed Operations Environment." To lear...
Establishing a program baseline is much easier said than done. To examine the challenges Project's face, we need to have a common perspective on what constitutes a baseline. Below are three com...
In 1995, the English band "Led Zeppelin" was inducted into the Rock and Roll Hall of Fame. One of the songs on side two of Led Zeppelin's debut album was "Communication Breakdown".Whether it is...
Over the past few years I've been delivering a presentation on Economic Benefits Analysis toboth domestic and international conference audiences.Cost estimators and cost analysts are curious ab...
Cask attended the NATO C4ISR Industry Conference & TechNet International 2014 Conference in Bucharest, Romania focusing on "From Assets to Services - Capability Delivery in the 21st Century."