All Data Centers, whether great or small, have one thing in common; they have a heat transfer (cooling) problem. Not even ten years ago, cooling problems were solved with the purchase and installation of another Computer Room Air Condition (CRAC). Today's cooling methodologies are truly amazing, but can be very intrusive and expensive to implement. It seems that Data Center Managers "
San Francisco, CA (Cask), April 29, 2014 – Cask LLC, a provider of Technology Investment and Lifecycle Advisory Services, and Apptio, the leading provider of Technology Business Management (TBM) SaaS applications, announced today at the ServiceNow Knowledge 14 Conference, a strategic partnership to provide best of breed advisory consulting services and TBM software to Enterprise customers looking to manage services and costs, increase cost transparency, and further align IT with the business. Cask and Apptio are releasing joint solutions enabling customers to evaluate the effectiveness of how they are currently managing costs and budgets, develop service costing plans, improve efficiencies of managing costs, and building action plans focused on driving costs down.
San Francisco, CA (Cask), April 29, 2014 - Cask LLC, a provider of Technology Investment and Lifecycle Advisory Services, and Apptio, the leading provider of Technology Business Management (TBM) SaaS applications, announced today at the ServiceNow Knowledge 14 Conference, a strategic partnership to provide best of breed advisory consulting services and TBM software to Enterprise customers looking to manage services and costs, increase cost transparency, and further align IT with the business. Cask and Apptio are releasing joint solutions enabling customers to evaluate the effectiveness of how they are currently managing costs and budgets, develop service costing plans, improve efficiencies of managing costs, and building action plans focused on driving costs down.
At Cask, we pride ourselves in providing the best of the best consulting services with a little bit of "mojo". What exactly is mojo? The Cask Mojo is our unique ability to consistently exceed the expectations or our customers and add to value to their technology investments, while having fun and placing high valuing on our relationships. We are looking forward to the opportunity to mingle with old and new faces at the ServiceNow knowledge conference, and this year we want to give back to the ServiceNow community...
The 3-day ITIL Foundation course offers candidates a general awareness of the key elements, concepts, and terminology used in the ITIL Service Lifecycle, including the linkages between Lifecycle stages, the processes used, and their contribution to Service Management practices.
Successful business leaders understand the importance of establishing key metrics to measure effectiveness and efficiency of service delivery against organizational goals and initiatives. It is important to think beyond the key metrics such as: revenue, customer satisfaction, and quality. In order to develop and sustain a successful organization, it is critical to consistently monitor and act on changes in business performance indicated by the metrics. Through the use of data and context, businesses can measure the impact of our actions to deliver on specific business outcomes. Join Cask to learn:
For those who haven't seen Leonardo DiCaprio's latest film, The Wolf of Wall Street - the premise of the movie could be summed up in that sentence alone. The film tells the story of the rise and fall of Jordan Belfort - Wall Street tycoon who made and lost his millions creating an incredibly corrupt stock brokering organization - Stratton Oakmont.
One of the things that fascinates me the most about ServiceNow is not the tool or the platform, neither the applications nor the power of the technology. What truly fascinates me is the ServiceNow community. ServiceNow created technology where the foundation of the platform is all about collaboration within the tool, but they have extended this notion far beyond the platform. There are going to be over 6000, (yes you read that correctly) over 6000 people in attendance for the upcoming Knowledge 14 conference next week in San Francisco! This is the biggest conference focused on Service Management, period. Why are all of these people coming?
In my last post on March 5, 2014, I discussed the differences and similarities between Cost Estimation/Analysis and Economic Benefits Analysis. Further, I introduced the concept of Capabilities Based Benefits Analysis (CBBA) and how estimating the economic and non-economic benefits of a program, project, or other investment presents its own challenges in contrast to those facing the cost estimator. Ok, so this all sounds great, but where do I start?
Project Management best practices such as PMBOK and PRINCE2 encourage the creation of important artifacts during early stages of a project's life. These artifacts, such as a Work Breakdown Structure (WBS), Project Management Plan, or Project Controls are intended to be referenced and updated throughout the project lifecycle, guiding the execution.
BUT...What happens if you are assigned to work on a project in progress and thesefoundationalprojectelements do not exist, are incomplete, or lack fidelity?
In too many engagements over the past few years I've run across "Organizational Change Management Plans" that are more so communication plans with a marketing spin. It's as if we can create change just by telling people in a convincing enough way that the new behaviors the organization seeks are cutting edge, best-practice compliant, and successfully used everywhere but here. If that were true, no one would smoke and no one would drink. Over the years, evidence has continued to be communicated that quitting smoking and moderating alcohol intake are best practices for good health, yet many people still smoke and drink... some of us with great gusto! It's not January 1st, so I'm not trying to solve the smoking and drinking challenge, but that challenge is similar to organizational change - both require people to do behave differently.The point above applies to both challenges - telling people what they need to do, however convincing you can be, isn't enough.
Have you sat in a meeting recently where you heard someone say something such as, "We did terrible this month, we planned a lot of BCWS but claimed very little BCWP and our ACWP was far greater than our BCWP!" or even worse, "I claimed no P this month!" Who talks about claiming P? What kind of foreign nonsense is this? Why must we use it?
Join Cask to learn how best practice frameworks are in many ways comparable to the images and advice found in the columns of fashion magazines. IT Service Management, Program Management, and Software Development best practice frameworks portray flawless environments where projects and teams work in harmony; whereas fashion magazines portray flawless individuals dressed in perfectly tailored, top quality clothing that is impeccably put together. This is purposeful - Meant to inspire through providing suggestions and guidance on how we can improve our own situations.