Inside the Barrel

Blog - Cask

By Cask

The annual ServiceNow conference, Knowledge, is coming up soon and expecting to draw nearly 9,000 IT Professionals dedicated to transforming IT service and service relationships across their...

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Since my last blog post on Economic Benefits Analysis, I immersed myself in the principles of Technology Business Management (TBM) as a means for CIOs and IT Managers to better show how they...

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