Top 5 Adaptive Strategies for Business Cyber Resiliency

Cyber Security is no longer just for Information Systems.  Businesses need to create adaptive strategies from the top down in order to become Cyber Resilient.  Cyber breaches affect the C Suite even more today than they did last year.  The 5 strategies listed below are a good starting point.

  1. Define your business risk - Senior Management has to be involved.  Despite the media attention following a series of high-profile retailer breaches, many organizations have not yet elevated information security to a Board-level discussion.

According to PWC, fewer than half (42%) of respondents say their Board actively participates in the overall security strategy and 36% say the Board is involved in security policies.[i]

Read More →

White Paper: Services University

Services University: How to Transform Higher Education IT Organizations with a Services Focus

Are Higher Education IT departments different from IT departments in other industries? The answer is yes and no. Download our latest white paper to better understand how to transform your IT organization to a services based organization. This white paper covers a variety of topics including:

  • Understanding your customer base
  • Where to begin when defining services in order to get the true power of Service Management
  • How to organize your services, and naming your services in a way that will resonate with your customer base
  • Techniques to motivate your customers to consume services
Read More →

Automating Your ITFM Capability, is it Right for You?

If you have ever watched any kind of science fiction series, you know that the main characters are often concerned about letting advanced technology get into the hands of “less advanced societies”.  The reasoning behind this is simple; unless a society can responsibly integrate that technology into a part of their culture, the new technology will do much more harm than good.  Allowing for premature advancement when the culture is unprepared will have both immediate and long-term impacts within your organization.  “Pushing the button” is not always the best option.

Read More →