How to Try Any ServiceNow Store App for Free

This piece was originally posted on the blog at staveapps.com where Christopher Morgan oversees Product Management.  Stave builds and supports ServiceNow applications and makes them available exclusively through partners such as Cask and the ServiceNow Store.

Did you know that you can try out applications in the ServiceNow Store for free in a stand-alone sandbox instance?  Most people know about the "Try" button on the Store, which installs the app in your sub-production instances, but last month they introduced the ability to spin-up a separate, stand-alone instance to test apps without having any effect on your instance governance procedures.This is great if you're not the platform owner, but still want to try out an app build for the platform.

Read More →

2016 Best Places to Work

June 23, 2016
By Cask

in news

This year the Washington Business Journal honored 86 companies as Best Places to Work in the D.C. area. Cask ranked as #3 Best Place to Work in the D.C. Area ( in Large company size category.) How did we earn this designation? By scoring the highest among hundreds of employers that participated in Omaha, Nebraska-based Quantum Workplace's annual employee engagement survey. Read here to find out more about these companies — and the ways they go about building great teams.

Read More →

Categories vs. Configuration Items: “X” Marks the Spot

When you ask an organization why they are using Categories and Sub-Categories for Incident, Problem and Change Management, the most common answer you may hear back is, “For reporting, of course.” You may also hear, “We use them for routing of tickets.” Here in lies the most common misconception of Categories versus Configuration Items. The Categories and Sub-Categories can serve a greater purpose with the use of Configuration Items. Imagine that the “What” is the Configuration Item and “Fault” is the Category/Sub-Category. Several professional services organizations have referred to these two things as the Nouns and the Verbs.  Well, that is great way to summarize the difference.

We all know that establishing a CMDB is a very heavy, labor intensive process even with the use of discovery tools available in our eco system today.

Read More →

5 Reasons to Attend Geek Week- ISACA Atlanta Conference

 

Read More →

Service Systems, Happiness, & Uber Rides

I was supposed to do a talk on a new blog series, code-named “Nebulous." It's about kicking your OWN butt off the status quo “train," and falling in love with divergent thinking patterns. I hope you subscribe to this series 4 times over when it comes out December of 2016 (1 subscription for each of those "throw-away" email addresses you’ve got in your little black book). But although spreading the word on how to use divergent thinking patterns in the technology workplace will make ME happy, it’s not really about my happiness; it's more about your perceivably new found pattern in divergent thinking, and where it can be applied.

Instead, I’ll mention the person that has arguably done more than anyone I know to deliver that message to hundreds  of students attending her course(s) at Stanford University, Dr. Tina Seelig. She is a lady who I highly respect
and admire.

Read More →