Road to Service Financial Management: The Anatomy of a Service Portfolio

How do you unlock the hidden value of your IT Service Management (ITSM) investments to deliver on the promises made when set out down the ITSM path? This is the first stop of a four stop journey that will change the way you think about IT Service Management (ITSM) and IT Financial Management (ITFM).  It’s a journey with stops and layovers in some less understood concepts in both these frameworks and leads to new capabilities that can elevate your organization from a cost center to a business partner and will change the dialog you have with your customers from “why does IT cost so much” to “we’d like to buy more of that.”   

We’re going to start the journey with some clarification around the nature and strategic importance of the Service Portfolio.

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Road to Service Financial Management

How to Unlock the Hidden Value in Your ITSM Investments

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