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Inside the Barrel

Blog - Cask

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Many executives and service owners are already familiar with the power of Performance Analytics in ServiceNow. Performance Analytics helps them understand service performance quickly and make c...
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One question I’m frequently asked is “What is Service Mapping and what will it do for my organization?” While some applications on the ServiceNow platform can be easily summarized in a few sent...
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It seems today, the hot topic around ServiceNow is using the Service Portal. But many have found that in some aspects it can be limiting on what can be done out of the box. 
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By now you may have heard of the latest ransomware attack WannaCrypt, which began its attack on Friday May 12, 2017.
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By Cask
ServiceNow's annual Knowledge conference takes place next week at the Orlando Convention Center and is expected to draw nearly 15,000 professionals dedicated to transforming service relationshi...
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