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Inside the Barrel

Blog - Cask

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Kevin Griggs, HR Service Management Expert

Kevin Griggs, HR Service Management Expert
Kevin Griggs is an HR Service Management Expert with experience both as a practitioner, consultant, and implementer of HRIS systems. As Cask’s Director of Solutions, Kevin leads the Cask thought leadership team around Human Resources topics including case management, organizational change management, employee on-boarding and other transitions, as well as organizational design. The team’s goal is to enable HR organizations to provide better services to the businesses they support.
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Recent Posts

As we mentioned in our last ITSM-related blog, happy ServiceNow customers are thinking about reimplementing ServiceNow.  If this applies to you, make sure you do not repeat the mistakes of t...

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When you’re leveraging a Human Resource case management tool, the goal is to break down the various types of cases you have to a level where reporting starts to matter. Begin by asking if yo...

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Are you planning to implement ServiceNow’s Human Resources Service Delivery, Case and Knowledge Management tool? And are you asking yourself, “Where do I start?”

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There’s a lot to be said for standing up a basic ServiceNow HR Case Management implementation. However, “good, fast and cheap” are really difficult to achieve at the same time. 

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At its core, contingent labor is a term used to describe precisely that: a workforce that is hired almost exclusively on an on-demand basis. These freelancers, independent contractors and ot...

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Many IT professionals today work in a world where “Compliance” and “Audit” are words to be feared and activities to be avoided.  I was there myself once, trying to figure out how to comply with...

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