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Inside the Barrel

Blog - Cask

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In too many engagements over the past few years I've run across "Organizational Change Management Plans" that are more so communication plans with a marketing spin. It's as if we can create cha...
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Have you sat in a meeting recently where you heard someone say something such as, "We did terrible this month, we planned a lot of BCWS but claimed very little BCWP and our ACWP was far greater...
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By Cask
Join Cask to learn how best practice frameworks are in many ways comparable to the images and advice found in the columns of fashion magazines. IT Service Management, Program Management, and So...
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When you hear the words "Cost Variance," "Schedule Variance," and "Performance Variance," do you immediately jump to the conclusion that the variance is negative and the project is somehow not ...
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Industrial espionage has long been a proverbial thorn in the side of commercial businesses. While most people with only a limited knowledge of espionage may merely view industrial espionage as ...
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By Cask
Does your organization have a service catalog in place, but struggle with low customer satisfaction or lack of user adoption? Is your organization hearing from customers, "I requested something...
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As a cost analyst, one of the biggest hurdles to overcome is the lack of data available and minimal amount of documentation provided. How can a cost analyst estimate the cost of a project or sy...
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By Cask
In honor of St. Patrick - I want to discuss the topic of luck - more specifically, luck in the Service Management world. According to Merriam Webster, luck is defined as "the things that happen...
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By Cask
Watch on Demand - Mercedes Alvarez-Arancedo of California State University, East Bay (CSUEB), with Richard Pilgrim and Jason Rosenfeld of Cask, LLC hosted an information session with itSMF USA ...
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Spending on our nation's defense is often a target for budget cuts, and this year's Federal Budget process is no exception. The Department of Defense (DoD) budget is discretionary, which is to ...
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