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Inside the Barrel

Blog - Cask

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Many IT organizations look inward when making investments in IT.  The focus is usually on which new technology to fund or perhaps how to reduce spending because budgets are tight.  Focusing ...

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Dreading Another Year of Budget Cuts? Stop Defending Your Budget and Become a Value Partner!Budget season for most is not a pleasant activity.  Unless you are seen as a strategic partner in ...

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Have you implemented Incident, Problem and Change management, but it’s falling short of the perceived benefits of adopting ITIL.  Are you getting bogged down with the blocking and tackling o...

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As part of a Project Management Team, how many times have you thought to yourself, “I love uncertainty in my projects”? Like most of us, the answer is probably “never”. Risk and issue proble...

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So you’ve decided to attend a conference and your company has agreed to send you… now what? We’ve attended, hosted and been a vendor at far too many conferences to count and we’ve come up with ...

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Many executives and service owners are already familiar with the power of Performance Analytics in ServiceNow. Performance Analytics helps them understand service performance quickly and mak...

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One question I’m frequently asked is “What is Service Mapping and what will it do for my organization?” While some applications on the ServiceNow platform can be easily summarized in a few s...

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It seems today, the hot topic around ServiceNow is using the Service Portal. But many have found that in some aspects it can be limiting on what can be done out of the box. 

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By now you may have heard of the latest ransomware attack WannaCrypt, which began its attack on Friday May 12, 2017.

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By Cask

ServiceNow's annual Knowledge conference takes place next week at the Orlando Convention Center and is expected to draw nearly 15,000 professionals dedicated to transforming service relation...

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