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Inside the Barrel

Blog - Cask

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By Cask

The 3-day ITIL Foundation course offers candidates a general awareness of the key elements, concepts, and terminology used in the ITIL Service Lifecycle, including the linkages between Lifecycl...

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By Cask

In honor of St. Patrick - I want to discuss the topic of luck - more specifically, luck in the Service Management world. According to Merriam Webster, luck is defined as "the things that hap...

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