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Inside the Barrel

Blog - Cask

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Over the course of the last month, we've had a great time at Harbaugh's restaurant. As a reminder, I created Harbaugh's Restaurant to help readers understand the ITIL Service Lifecycle in re...

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Welcome back to Harbaugh's! In case this is your first time stopping by, the last several weeks we've been learning about the different stages of the Service Lifecycle in "non-IT" terms, to ...

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The last couple of weeks, we have learned about the first two phases of the Service Lifecycle in "non-IT" terms. In case you're just joining us, we are comparing each phase of the ITIL Servi...

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By Cask

Jason Rosenfeld of Cask has been invited to participate in theCIO Summit on IT Governance where he will be discussing the importance and guidelines for effective IT Management.

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Last week at Harbaugh's restaurant, we learned about the first stage of the Service Lifecycle, Service Strategy. As a reminder, we are discussing the Service Lifecycle, in "non-IT" terms, by...

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Have you ever found yourself trying to explain the ITIL Service Lifecycle to someone that is not “IT-savvy”? Or maybe they are, but don’t understand the end-to-end development, delivery, a...

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