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Inside the Barrel

Blog - Cask

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As we mentioned in our last ITSM-related blog, happy ServiceNow customers are thinking about reimplementing ServiceNow.  If this applies to you, make sure you do not repeat the mistakes of t...

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When you’re leveraging a Human Resource case management tool, the goal is to break down the various types of cases you have to a level where reporting starts to matter. Begin by asking if yo...

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Are you planning to implement ServiceNow’s Human Resources Service Delivery, Case and Knowledge Management tool? And are you asking yourself, “Where do I start?”

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There’s a lot to be said for standing up a basic ServiceNow HR Case Management implementation. However, “good, fast and cheap” are really difficult to achieve at the same time. 

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Many of the recent data breaches and hacks (Equifax, Sony, Broadcom Wi-Fi Chip) occurred because a vulnerability was exploited. These weren’t zero days or recently discovered vulnerabilities...

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It seems today, the hot topic around ServiceNow is using the Service Portal. But many have found that in some aspects it can be limiting on what can be done out of the box. 

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This piece was originally posted on the blog at staveapps.com where Christopher Morgan oversees Product Management.  Stave builds and supports ServiceNow applications and makes them availabl...

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As I get ready to head to the Billy Joel concert tonight at Petco Park in San Diego, I can't quite figure out who I am more excited to see - Billy Joel (whom I haven't seen live for 15 years) o...

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