Richard Pilgrim, Senior Advisor
Richard is a Senior Advisor at Cask, and has 20+ years of hand-on ServiceManagement, Service Desk, IT Operations, Service Delivery and Consulting experience. He has worked with clients, ranging from 1,500 to 750,000 users, to build Service Management programs, roadmaps, services, portfolios and processes in the Higher Ed, Energy, Federal, Defense, and Technology industries.
